Responsible Play

Entertainment with awareness — our commitment to your wellbeing.

Responsible play shield

Balance Is Part of the Game

Even when no real money is on the line, time and attention matter. We built WaffleAds Social Casino for short bursts of delight — a few spins after dinner, a daily challenge on the commute — not endless marathons. If you notice yourself playing longer than you intended, step away. The manor will still be here tomorrow.

1. Our Commitment

At WaffleAds Social Casino, we believe that free gaming entertainment should always remain enjoyable, safe, and balanced. While our platform does not involve real-money gambling, we recognise that any form of gaming can become excessive if not approached mindfully. WAFFLE ADVERTISING LTD is committed to promoting responsible play practices among all users, particularly our Canadian player community, and providing access to support resources for those who need them.

2. Understanding Social Casino Gaming

WaffleAds Social Casino is a social casino platform offering free fun games for entertainment purposes only. Raven Tokens and all virtual currencies have no real-world monetary value and cannot be exchanged for cash or prizes. Success in our free gaming environment does not predict or guarantee success in real-money gambling. Our platform is designed to provide immersive entertainment without financial risk.

3. Age Restrictions

Access to WaffleAds Social Casino is strictly limited to individuals aged 18 years or older (or the legal age of majority in your jurisdiction). We implement age verification upon first visit and reserve the right to request additional proof of age at any time. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gaming platforms. If you believe a minor has accessed our Platform, please contact us immediately at support@waffleads.com.

4. Healthy Gaming Habits

We encourage all players to adopt the following responsible gaming practices: set time limits for your free gaming sessions and take regular breaks; treat WaffleAds Social Casino as entertainment, not as a source of income or escape from problems; balance gaming with other activities including work, socialising, and physical exercise; never chase virtual losses or feel pressured to purchase subscriptions; and be honest with yourself about the time and energy you invest in gaming.

5. Recognising Warning Signs

Be aware of the following signs that gaming may be becoming problematic: spending more time gaming than intended; neglecting responsibilities, relationships, or self-care due to gaming; feeling restless or irritable when unable to play; using gaming to escape from personal problems or negative emotions; lying to others about the amount of time spent gaming; and experiencing financial stress related to optional subscription purchases. If you recognise these signs, please seek support.

6. Self-Assessment

Ask yourself these questions regularly: Am I playing longer than I planned? Is gaming interfering with my daily responsibilities? Do I feel anxious or upset when I cannot play? Am I spending more on subscriptions than I can comfortably afford? Have friends or family expressed concern about my gaming habits? Honest answers to these questions can help you maintain a healthy relationship with WaffleAds Social Casino and free gaming in general.

7. Managing Your Account

We provide tools to help you maintain control over your WaffleAds Social Casino experience. You can set session reminders, review your subscription spending history, and contact our support team to discuss account restrictions. If you wish to take a break, you may request a temporary account suspension or permanent account closure by contacting support@waffleads.com. We will process such requests promptly and without penalty.

8. Canadian Support Resources

Canadian players who need support with gaming-related concerns can contact: ConnexOntario — free and confidential health services information for Ontario residents (1-866-531-2600); Responsible Gambling Council (RGC) — education and prevention resources at responsiblegambling.org; and provincial helplines available through the Canadian Partnership for Responsible Gambling.

9. International Support Resources

We also recommend the following international organisations: BeGambleAware — free, confidential advice and support for anyone affected by gambling-related harm; GamCare — information, advice, and support for anyone affected by problem gambling (0808 8020 133); and Gamblers Anonymous — fellowship of men and women who share experiences to solve their common problem.

10. Protecting Vulnerable Players

We take additional measures to protect vulnerable individuals, including implementing age verification systems, providing clear information about the nature of our social casino platform, displaying responsible gaming messages throughout the site, training our support staff to recognise and respond to signs of problematic gaming behaviour, and cooperating with responsible gaming organisations to improve our practices continuously.

11. Advertising Standards

WAFFLE ADVERTISING LTD commits to responsible advertising practices. Our marketing materials clearly identify WaffleAds Social Casino as a free-to-play social casino platform. We do not target minors in our advertising, make misleading claims about winning potential, or suggest that our free fun games are a solution to financial problems. All promotional content includes appropriate responsible gaming messaging.

12. Staff Training

Our customer support and management teams receive regular training on responsible gaming principles, including how to identify signs of problematic behaviour, how to respond to player concerns sensitively and effectively, and how to direct players to appropriate support resources. We foster a culture of player wellbeing throughout our organisation.

13. Contact Us

If you have concerns about your gaming habits or need assistance with account management, please contact WAFFLE ADVERTISING LTD at 85 Great Portland Street, London, United Kingdom, email support@waffleads.com, or phone +44-20-7946-0148. We are here to help you maintain a healthy and enjoyable relationship with WaffleAds Social Casino. Remember: gaming should always be fun, free, and within your control.